Top 10 Advantages of Business VOIP

There is always a doubt among people regarding the characteristics of Voiceover IP services and phones while switching or opting for new options. 

​To clear out the misconceptions, Rich Technology Group has pointed out several benefits of Voiceover IP services over the traditional IP phones in this article. These are given below.

 
10. Lower Costs

In the current age, using a traditional phone system or dialing out on an old analog system means that you are overpaying for your phone services. VOIP not only has more included features than analog-based business communication expenditures but it also saves a lot of business revenue because of its cloud-based services. On average, it can save you around 30% on your annual expenditures. However, businesses even save up to 60% to 70% on their monthly bill in some cases in contrast to overpaying outdated analog services and for using traditional PBX phone systems.

9. Better Call Quality

Analog lines cannot pass data quickly and efficiently as compared to digital VOIP phone services. Thanks to VOIP phones, businesses can utilize the newer HD voice that gives phone calls a lifelike call quality experience.

8. Flexibility

Voiceover IP phone systems and services can be custom-tailored to the specific needs of the business. If there is a specific dialing pattern, a setup of different virtual receptionists can be used. Thus, you can set up separate communication mechanisms for after-hours or certain off days like weekends, national holidays, and more. Each service provider does have a set of features available to use but their usability is totally up to the need of the business.

​Rich Technology Group has worked with dozens of businesses and each one has its specific set of requirements. So, there can be cases where the same provider is used but the overall working methods and business operations are different. Thus, this ability gives most cloud-based phone systems a “one size fits all” characteristic to streamline small, large, basic, or even complex business communications.

7. Reliability

There’s always been a long-standing myth that because VOIP runs over the internet, it has the same call quality level as static analog phone lines. Although it was true when the VOIP technology was initiated; however, it has matured and advanced greatly with time. So, it provides a reliable call quality experience. Because of this, some analog providers have already announced that they are discontinuing analog phone services soon.


Good Read:  5 Things VOIP Service Providers don’t tell you!

VOIP services have become a trend now in the offices and even for personal communications because of home offices. 

Here are the Top 10 advantages of business voip and why you should make the switch to VOIP phone service sooner than later!

6. Scalability

Voiceover IP services and phone platforms serve all customers irrespective of business size. Rich Technology Group has worked with big VOIP names like Vonage, Ring Central, Nextiva, etc., and has seen cases in which even one user micro-businesses or two to four user small businesses are being catered. Similarly, businesses with as many as 50 to 200 employees and even higher also make use of the same VOIP services without any concerns.

Thus, the VOIP can be regarded as a package that has the price and capabilities for all businesses irrespective of employee count. The best part regarding this is that smaller businesses enjoy the same high-level features that the big organizations have access to without the heavy cost associated. Because most VOIP providers charge based on the number of users, you can get access to the same features as any other enterprise-level organization.  

5. Portability

One of the major limitations of analog phone systems is that porting analog phone service to another city, state, or zip code is virtually impossible. This is not the case with VOIP because everything is cloud-based working because of the internet. Thus, you can port your number anywhere. Because of this, there are no risks of losing phone numbers or having to pay costly remote number forwarding fees to the analog service providers. You can typically port your phone numbers anywhere you wish within the service provider’s domestic calling range. 

4. Mobility

Users get the ultimate mobility because of the VOIP phone system. Users can offer the appearance of being reachable on the company’s dedicated number while working from the office, home, or even while traveling. Thus, with most VOIP providers, staff can make calls and text back and forth from the company’s provided inward direct dial number. Also, it keeps the personal cell phone numbers private and completely anonymous from clients and contacts and separates the personal cell phone logs and voicemails too utilizing the free VOIP mobile app so it is beneficial overall. 

3. Modern Technology

VOIP is modern technology and it is safe to say that it is here to stay because of its diverse, round, and latest features. Even the VOIP basic package surpasses traditional PBX phone systems; thus, whenever new features and updates occur, you will have access to these features automatically at no extra cost. Currently, the average cloud-based phone service has approximately 40% to 60% features in their service package. In contrast, many of these basic features would have required costly hardware and even most costly site visits for a technical expert to install and configure the system. 

2. Ease of Installation

Because VOIP services have advanced drastically, many people think that they must require complex or intrusive installation. This is not true because VOIP is cloud-based so everything can be configured, tested, troubleshot, and tweaked via the internet. Rich Technology Group has worked with more than 1000 businesses to help them find the best-hosted VOIP solution and never had a single technician visit on-site to the location to install the service. Also, most service providers do not charge anything to remotely make any changes to a system or troubleshoot it over the internet because you are already paying for this customer service and hospitality in your monthly phone bill. 

1.Lower Upfront Cost

​In the past, installations on the phone systems were as high as ten thousand to sixteen thousand dollars on average. But now, everything can be installed remotely and many service providers even give free IP phones to help lock the deal. Thus, some customers adopt a new VOIP phone system sometimes as high as 25 to 50 employees without having to pay a single upfront cost except their first month’s phone bill.
 
 
If you are currently searching for phone service or phone system and your business would like our advice and you want our special pricing, Contact us without any hesitation.