Rich Technology Group has been working with Zoom for quite a while to help businesses get the Zoom Phone system according to their specific requirements. Although Zoom has been working in the market for quite a while now, it is pretty new in terms of Zoom Phone and overall VoIP compared to its competitors, such as Vonage, RingCentral, Dialpad, etc.
Rich Technology Group provides services to many customers daily and provides information regarding the specific requirement of a Zoom Phone system. Based on a recent encounter, it was discovered that Zoom has changed the name of its enterprise-grade Zoom United phone system package to "Zoom One."
Zoom offers different categories of its phone system based on the business size, and in the past, Zoom United was offered to enterprise-grade businesses. It was ideal for businesses wanting a professional video platform that does not have any time limits and does include group and video conferences.
Zoom United Changes Name To Zoom One
Changing Zoom United to Zoom One is an interesting upgrade because it does not have much to do with changing the phone system plan. However, this platinum-level package will only be recommended to enterprise organizations. Thus, it is not a part of their regular business.
Zoom has been aggressively working on its enterprise-level contact center version of Zoom phone, and Zoom United made a lot of sense. Moreover, with Zoom One, the video and phone version of Zoom is bundled together for people wanting both.
Rich Technology Group's previous videos speculated that Zoom is interested in building its own contact center-grade VoIP to cover all the areas. It has been confirmed with Zoom One, and it sounds like a great initiative for helping different businesses grow faster.
Previously, Rich Technology Group stopped recommending Zoom because of the administrative issues faced. However, after a brief discussion with the CRO of Zoom and some improvements offered in the service, Rich Technology Group returned to recommending Zoom to businesses based on their requirement set. Rich Technology Group works with customers wanting Zoom daily, and RTG is trying to work it out for the best of customers.
Zoom United, which was Zoom Phone's "phone & video" bundled package has now changed its name to Zoom One. Here's what Prince Rich and Suntia think!
If you are interested in getting a Zoom Phone system or want any details regarding the packages, get in touch with Rich Technology Group. RTG's service is free, so do not hesitate to ask questions.
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