VOIP Pros, Cons, and the Buying Decisions. Many businesses often enquire Rich Technology Group regarding the different pros and cons of Voice over IP services. Before switching to VOIP, this is the general question so that we will cover all the VOIP Pros, Cons, and the Buying Decisions, VOIP Phone system in detail. Pros 1- Reduced Monthly Cost Voiceover IP not only saves monthly costs but can also be a major upgrade to old phone lines because of the significant cost saving. Rich Technology Group covered some VOIP Pros, Cons. Rich Technology Group also consulted some clients and found out that some savings are as high as 30% to 60% on the phone bill after making the switch. 2- Extremely Low Upfront Cost Buying a new phone system was costly back in the day as the hardware alone for just PBX and desk phone was around ten thousand dollars, even for small offices with as little as three to ten employees. This is not the case with VOIP, as most clients that Rich Technology Group has consulted with don’t have any upfront cost except for the cost of IP phones. In most cases, these phones are free or dramatically discounted, keeping upfront costs to a minimum and making switching to VOIP accessible for small businesses and startups. 3- Extreme Scalability Older phone systems use expensive and outdated hardware, making it extremely expensive to scale, and it is often impossible considering the technological limitations. With VOIP, the scenario is different. Rich Technology Group has assisted customers in switching to VOIP as small as one user and some even in the hundreds and sometimes businesses with thousands of employees. Adding more users is as simple as contacting your VOIP service provider or doing it yourself remotely from VOIP’s online administration portal. Setup is as simple as remotely provisioning a new IP phone or respective mobile or desktop app for the new users in question. In short, the scalability of VOIP phone systems is virtually infinite, and this prevents having to upgrade your phone system anytime soon. A quick overview of the PROS & CONS of voice over ip! 4-Work from Anywhere Since VOIP Phone systems use the Internet, you can make and receive calls from an IP Phone, mobile app, or desktop app from anywhere in the world where you have access to reliable Internet. Best of all, regardless of where you are geographical, your phone system is coded to your business’s original area codes and location, so you will always have the appearance of being in the office via caller ID when making outgoing calls. This also means your clients and staff can reach you on your normal extension and direct inward dial numbers no matter where you are in the world. Cons 1- You never own the Phone System Previously, businesses paid a lot of money for on-premise phone systems, but they owned the hardware and the infrastructure. Unfortunately, this isn't the case with VOIP, as a cloud-based phone system means renting the service in someone else's hosted cloud. Although you own the hardware, there are still two major costs associated with this phone system. First, you still need SIP trunks, a T1, or an analog phone service to enable the system to have a dial tone, so you still have to pay someone monthly to breathe life into your on-premise system. Since you own the on-premise phone system and all associated hardware, you are 100% responsible for the maintenance and upgrade cost. This is not the case with hosted VOIP, as, with cloud-based phone systems, upgrades and maintenance are 100% covered in your monthly service fee, and in most cases, the total annual cost is much lower than that of owning an on-premise phone system. 2- VOIP relies purely on the Internet VOIP relies on the Internet, which means that the VOIP phone system will go down if the Internet goes down. This can lead to an out-of-business situation if the Internet is not working. However, when you lose Internet, VOIP phone systems have a free and included call continuity feature. Call continuity is a preconfigured fail-safe feature that automatically routes all incoming calls to predefined phone numbers. This ensures that you will never miss a call and that people will still get the same auto-attendant and voicemail box greetings when calling, even if the office has no active internet or electricity.
If you like this article and want our assistance with figuring out which VOIP service providers on the market best fit your features requirements and budget, contact us directly without any hesitation. We are paid by referring customers to the service providers, so our consulting service is 100% free. Also, do not forget to contact us first before contacting the service providers directly if you like our guidance and access to our special pricing. So, if you require one, you can directly reach these phone pages or get in touch with us. Moreover, if you have additional questions about these devices or are looking for special pricing depending upon your business requirement, feel free to reach out to us. Sneak peaks for you to read on VoIP Services:
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April 2024
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