RingCentral was founded in 1999 and its headquarters is located in Belmond California. RingCentral’s current CEO is Vlad Smoonis and the current revenue of this VOIP Company is approximately $1.2 billion annually. Also, working as a part of AT&T, they are currently 23 years old.
RingCentral VOIP Review 2022
RingCentral Services Explained
RingCentral boasts that they offer a trusted business cloud phone system with enterprise-grade features and capabilities that are available for businesses of any size. Rich Technology Group with organizations ranging from 2 or 3 customers to enterprise-level companies and all of them; do use RingCentral features. Thus, it has a solution for pretty much any business of any size.
One of the best perks about RingCentral is that it is indefinitely scalable. Thus, if a business starts with less than 10 users or employees and grows to say 50% or even to a greater number, RingCentral can handle this and offer the features and scalability needed. Best of all, any new features or upgrades to the platform are automatically inherited to the new account once they roll out.
Must Read: RingCentral VOIP Phone System Review 2021
RingCentral Feature List
The most important features included in the RingCentral platform are:
An honest, in-depth review of the RingCentral VOIP phone system for 2022!
RingCentral won the most feature-rich service provider during our 2021 VOIP awards ceremony because of its vast list of features. They offer an entire suite of free features specifically for call centers. While other providers may typically charge upwards of $80 to $120 per user for basic to advanced contact center features, RingCentral includes upward of 20 plus call center grade features for free.
Important Note: If this is something that interests you, be sure to reach out to us for a demo of these features.
RingCentral Pricing Plans
RingCentral has four main pricing plans which are:
Essentials package starts at $29.99 per month per user;
Standard Package starts at $37.99 per month per user;
The Premium package starts at $44.99 per month per user;and
Ultimate Package starts at $59.99 a month per user.
Keep in mind, that these prices are list prices only.
When working with Rich Technology Group, you will get access to much better pricing and bigger discounts. Thus, if you are interested in getting a custom quote, be sure to reach out to us first before engaging with RingCentral directly by phone or through their website.
RingCentral also has service plans specific to the contact center which includes all the features and artificial intelligence specially geared for inbound and outbound call centers with more advanced calling requirements.
RingCentral Compatible IP Phones
RingCentral currently supports desk sets, cordless IP Phones, and conference-style IP Phones from Poly, Yealink, Cisco, and Unify. You can typically provision your existing IP Phones as long as they are SIP Based on and from the brands previously mentioned.
The most popular IP Phones we have currently seen are from RingCentral’s lineup are Poly VVX 350, Yealink T46S, Yealink T33G, Poly CCX 400, and Yealink W60P Cordless IP Phones. While RingCentral typically does not offer free IP Phones like some of the other providers, they do offer big discounts on phones depending on the size of your business and overall hardware requirements.
We have seen RingCentral offer top-tier grade IP Phones as high as 30% to 50% off the normal price and even higher in some cases. Best of all RingCentral remotely pre-configures the phones for you making them 100% plug and play and ready for use right out of the box.
RingCentral Customer Service Review
Although RingCentral’s customer service gets the job done, other providers tend to offer a little bit better service by way of organizational skills during the implementation phase and acceptable levels of long-term follow-up. There is no installation or implementation fee associated with RingCentral.
They provide dedicated teams that will walk you through the setup of your new service as well as assist you with porting over any existing numbers you may require into the system. Rich Technology Group has worked with dozens of clients who prefer this VOIP provider because of their pretty good customer service.
If you are using third-party apps such as Microsoft Office, Gmail, or a cloud-based CRM, RingCentral can probably integrate with it. RingCentral has well over 1000 plug-and-play app integrations through the RingCentral app gallery. So, if you are looking to connect your productivity software to your new phone system; Ringcentral is the king of third-party app integrations with VOIP.
Ring Central is also HIPAA compliant and over the past few years, most healthcare-related businesses prefer RingCentral. So; if you are in the medical or adjacent telehealth services, we would advise entertaining RingCentral for a demo of their platform to see; if there is a fit or not for your business. RingCentral is not the cheapest but by no means, it is the most expensive, and they are competitively priced on the market.
In conclusion, RingCentral is probably the most feature-rich service provider out of the many we talk about on this platform. It is compatible with most of the IP Phone brands and the ability to be able to provision with older phones is a big plus; as this helps many businesses move away from other providers.
If you like this article and you want our assistance with figuring out which VOIP provider on the market best fits your feature requirements and budget, contact us directly. We are paid by referring customers to the service providers so our consulting service is free and you have nothing to lose.
As we have consulted with hundreds of business regarding the appropriate VOIP service, we can assist you in finding whether RingCentral is suitable for your business or not. Moreover, with our consultation, you can even get a discount between 30-50% depending upon the scenario of several extensions, business needs, and what you are trying to do.
If you require one, you can directly reach these phone pages or get in touch with us. Moreover, if you have additional questions about these devices or are looking for special pricing depending upon your business requirement, feel free to reach out to us.
Follow Us Online