In this article, Rich Technology Group explores another of Dialpad's 12 months of AI features, known as AI Scorecards. Rich Technology Group had a conversation with Dialpad’s mid-marketing account executive, Cade Young, who provided insights into this feature.
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In the ever-evolving world of technology, Zoom has become a household name, transforming how we communicate and connect. However, like any powerful tool, it has its challenges. In this article, Rich Technology Group covers the Zoom Phone details, expressing both frustration moments and delight in their interactions with the platform.
In a rapidly advancing digital era, where technology evolves at an unprecedented pace, the question of a company's relevance in the market has become increasingly important. One such company facing the "Vintage" label is Vonage Business.
Many businesses operate on call centers to ensure effective communication and efficient customer service. VOIP has played a major role in this regard by providing cost-effective and flexible communication solutions. There are plenty of VOIP service providers out there that can easily fulfill your call center needs with a lot of ease.
Traditional call center services are now long gone and VOIP is acting as the cutting-edge technology by seamlessly transforming conventional telephony and leveraging the internet to streamline communication handling.
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March 2024
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