Our Top 10 RingCentral Features Revealed!

RingCentral is a top-tier VOIP platform and the winner of the most feature-rich service provider award in 2022, according to Rich Technology Group.

Our Top 10 RingCentral Features Revealed!

Our Top 10 RingCentral Features Revealed!
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RingCentral

RingCentral is a top-tier VOIP platform and the winner of the most feature-rich service provider award in 2022, according to Rich Technology Group. To help customers identify if RingCentral is the best service provider based on their needs, we have compiled a list of the top 10 features of RingCentral.

10. RingCentral App Gallery

RingCentral App Gallery Features

RingCentral's app gallery features hundreds of integrations with some of the leading platforms, such as Google, Microsoft Dynamics, Salesforce CRM, Zendesk, Zoho, Slack, and many more. Users can browse and discover available business app integrations to help drive productivity and save business time. The app gallery also allows public reviews and ratings on each individual app integration, so users can see what other RingCentral users are saying about their experience with each integration.

9. RingCentral Video

RingCentral Video

​RingCentral's video conferencing platform can accommodate up to 500 participants and offers in-meeting features such as polls and surveys. Participants and hosts can join from their laptops, mobile phones, or RingCentral rooms, regardless of their location.

8. Video Meeting Insights and Reporting

RingCentral Video Meeting Insights and Reporting

​RingCentral's meeting enhancements allow for the recap of critical talking points from previous meetings, such as whiteboard recordings and segmented speaker audio recordings. Users can even get a transcript of the previous meeting in all separate respective languages originally spoken during the meeting.

7. EU Data Privacy Improvements

RingCentral EU Data Privacy Improvements

​RingCentral has expanded in Europe and made extensive changes to its infrastructure to protect the data and privacy of European businesses. They also have support in Europe to ensure that data originating there stays safe and under regulation by EU data protection and privacy laws.

Here are the TOP 10 RingCentral phone system features for 2023!

​6. Enhanced eFax Capabilities

Enhanced eFax Capabilities

RingCentral has enhanced its eFax functionality with top features such as print-fax, Scanafax, and the ability to directly send faxes to contacts within the RingCentral platform.​​

5. Improved SMS Text Messaging

RingCentral Improved SMS Text Messaging

​RingCentral now offers extended chat history, allowing users to easily export, save, or print previous SMS conversations. This feature lets users track or revisit long SMS conversations with customers or internal staff members.
Check out: eFax: An in-depth guide

4. Device as a Service

RingCentral Device as a Service

​Device as a Service- Users can pay a small fee per device per month and never worry about supporting retainers, costly service rates, or troubleshooting, fixing, or replacing hardware. The fee includes an extended warranty, tech support, upgrades for the life of the device, and a free replacement when the device becomes the end of its life.

3. RingCentral Desktop App

RingCentral Desktop App

​RingCentral's desktop app has advanced upgrades, making the app more intuitive and responsive and allowing users to make calls and access call history and voicemails faster. The app provides a virtually similar experience on mobile and computer devices, making it more familiar for users when switching between devices.

2. Zero Touch Provisioning

​With zero-touch provisioning, devices are fully plug-and-play and ready to use. Users can plug in a new device, and their routing details and voicemail are already set up, allowing them to get to work immediately without any hassle or technical know-how.

1. End-to-End Encryption

RingCentral End-to-End Encryption

​In 2023, data security will be a top priority. RingCentral has significantly enhanced its mobile and desktop app to ensure that every call is secured with end-to-end encryption, protecting the privacy of conversations between users.
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If you believe RingCentral's phone system solutions are right for your business, please contact Rich Technology Group directly. Our consulting service is 100% free, and we're paid by referring customers to the service providers, so you have nothing to lose. Please contact us before reaching out to the service providers directly if you'd like access to our guidance and special pricing.