Nextiva VOIP Review: Everything you need to know!

Located in Scottsdale, Arizona, Nextiva is a voice-over-internet protocol services company that focuses on cloud-based communications for small, medium, and large to enterprise-level businesses.

Nextiva VOIP Review: Everything you need to know!

​Nextiva has approximately 1000 employees and a little over 150,000 businesses currently using their services at this article. Nextiva was founded in 2006, and its current CEO is Thomas Gorney. Thomas has also partnered with co-founder Tracy Conrad who commonly goes by the executive title of Chief Amazing Officer (CAO).

Nextiva VOIP Review: Everything you need to know!

Nextiva Service
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Nextiva’s phone system connects software to existing business applications to create better automation through a single platform. Using their recently upgraded software platform called Next OS, Nextiva aims to achieve problem solutions by tackling four key areas surrounding business communication needs. 

1. Communicate on every channel customers love to use, such as emails and social media platforms.
2. Connect with teams and customers in one place.
3. Get deeper business and customer intelligence with advanced analytics and reporting.
4. Automate repetitive communication tasks, giving teams more time in a day.

An in-depth review of the Nextiva VOIP Phone system features, pricing & more!

Nextiva Plans and Pricing​
For businesses, Nextiva has four main pricing plans, which are as follows:

1. Essentials, starting at $21.95 per extension per user
2. Professional, starting at $25.95 per extension per month
3. Enterprise, starting at $35.95 per extension per month
4. Ultimate, starting at $65.95 per extension per month

​Keep in mind that the pricing received through Rich Technology Group will be quite lower than the pricing just mentioned. If you want our help in discovering if Nextiva is a good fit for your business, be sure to contact us first before reaching out to Nextiva directly. 

Nextiva Phone System Features

In the plans mentioned above, the features Nextiva members can enjoy include Caller ID, Call Waiting, Visual Voicemail, Call Encryption, Conference Calling, Video Calling, Do not Disturb, Voicemail to Email, Call Park, Group Paging, Customizable Music on Hold, Call Recording, Unlimited Virtual Faxing, and more. 

Nextiva includes a mobile and desktop app for all users on the platform. It supports SMS and MMS texting capabilities to and from business numbers to ensure that personal cell phone numbers stay hidden and secure. Also, Nextiva’s phone system platform is HIPPA compliant, so it is a great solution for telehealth and healthcare services.
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Must Read: Top 4 Low Price VOIP Service Providers 2020

Nextiva IP Phones and Compatibility
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Nextiva supports a wide range of IP Models such as Poly, Cisco, Some, and Yealink Phone. The popular manufacturers mentioned above are Poly VVX250, Yealink T33G, Cisco 8841, and the Poly Trio 8800, a conference-styled IP Phone. Nextiva also has its brand of IP Phones designed and manufactured by VTech. The most popular models for the Nextiva brand linkup of IP Phone are the Nextiva X835 and Nextiva X885.

Nextiva Customer service

Nextiva offers one of the best customer services Rich Technology Group has seen in the market. They have won our best customer service award during the VOUP awards 2021. Also, Nextiva was voted as the best business phone system by US News for 2020 and 2021 because of its unique approach to onboarding and implementing new customers and long-term customer service and support. If having a top priority customer service is an absolute requirement for you, Rich Technology Group highly recommends opting for Nextiva. 

If you like this article and want our assistance in figuring out which VOIP service provider in the market best fits your feature requirements and budget, contact us first. We provide the best consultation and can coordinate demos for you, so reach out. Our consulting service is 100% free, so you have nothing to lose.  

If you like this article and are interested in this phone; go ahead. Reach out to Rich Technology Group directly. We can connect you up with our contacts; at Nextiva to find; whether this phone makes the most sense for your business or not. Also, we can coordinate demos and answer any specific details; and questions about the service, features, and contract terms, so feel free to contact us.

For those interested in learning more about this or similar phones, check out the other articles below.
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• Polycom VVX 250 IP Phone Review
• Top 4 Low Price VOIP Service Providers 2020
• Top 3 Best VoIP Providers of 2021
• How Much Does VOIP Cost Per Month?
• Why EVERY Business Needs VOIP During COVID-19 Pandemic
• Yealink T54W IP Phone Review