Voiceover IP Technology is moving fast which is causing drastic changes in the way businesses to communicate.
Voiceover IP Technology is moving fast which is causing drastic changes in the way businesses to communicate. One of these changes can be observed in the calling mechanism of Voiceover IP, as more people are shifting towards VOIP mobile apps from typical VOIP phones. In this article, Rich Technology Group is going to do a quick rundown of how mobile apps work on Voiceover IP, how VOIP works, and the benefits of using the VOIP mobile app for all the staff members within a business.
What is a VOIP Mobile App?
A VOIP mobile app is a software application installed on a smartphone that allows users to make or receive telephone calls from business phone numbers or extensions. Thus, it provides an abstraction of having the appearance of calling from a personal cell phone number just like Skype or Facebook Messenger calls.
Some common attributes where a user would want to use a VOIP mobile app rather than a personal cell phone number to make and receive calls to your business contacts and clients are listed below:
1- Your Personal Cell Phone Number is always hidden :
When a user uses a VOIP mobile app to make calls, the outgoing called ID will be that of the business phone numbers associated with the organization. Similarly, if a call is received, the outgoing called ID will always be that of the business’s main number, direct inward dial number, or corporate extension number.
2- Mobility with the appearance of always being in the office:
Working from home in 2021, a lot of people are using the power of the VOIP mobile app. A user can always make phone calls with the appearance of calling from office numbers. Also, voicemails and text messages can be checked from a business’s number no matter where a user is located. A user can even return missed calls from anywhere and also maintain the outgoing called ID of the organization’s main number or direct inward dial number.
3- Reducing Hardware Costs:
Rich Technology Group is seeing more and more people ditching the traditional desk phone and going 100% mobile app. As the mobile app is a great tool to allow access and flexibility from anywhere, a lot of organizations are going fully virtual.
Reducing the hardware communications overhead of the organization to zero, VOIP mobile apps give businesses the ultimate mobility. An important note in this regard is that most VOIP service providers' mobile apps require an Android or iPhone compatible cell phone to successfully install the app and the respective providers' app can usually be found in the App Store or the Google Play Store.
4- Reducing Total Overhead:
Rich Technology Group has had received many queries in the past two years, especially from the medical sector, regarding the purchase of the VOIP mobile app services for the entire staff or organization. This is because the entire cost dramatically reduces the corporate overhead.
While this is huge, some of the clients even reported that this saving allowed them to invest back into their organization by way of things such as staff raises, better employee benefits, broader marketing funds, and much more.
Here's how VOIP mobile apps work and how your staff can benefit from one!
5- Better Data Security and Proper Segregation of Personal and Business Communications Data
Mobile Apps quite literally create a separate network layer within a smartphone from the personal number that completely segregates business-related incoming calls, outgoing calls, missed calls, text messages, and voicemails. This means a user has separate voicemail boxes, call logs, and more. Thus, complete segregation is made and it is completely separate from your personal interactions on the same cell phone.
If you like this article and want to know which service provider provides the right mobile app solution for you, let Rich Technology Group know. We represent all the major Voiceover IP service providers on the market and we can help you navigate which solution and pricing plan makes the most sense for your business so contact us first before you reach out to any service providers directly. Our consulting service is 100% free so you have nothing to lose.
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