Rich Technology Group has been working with Vonage for a long time to help people get the best VoIP services. Vonage has been working in VoIP, CCaaS, and UCaaS for a long time; however, a piece of recent news broke out, showing that they want to grow even more.
Ericsson has officially announced that they have completed their acquisition of Vonage. Rich Technology Group has been covering this news for a while, but after the statement from Vonage and Ericsson, it has now been officially confirmed.
Ericsson's official press release has stated that as of July 21, 2022, Vonage has become a wholly owned subsidiary of Ericsson. There was a time when Ericsson ranked on the charts; because of its new cell phone launches and similar products. Mostly, people know them because of their phones and cell phone devices; however, they also want to cover other niches in the market.
Article Source of Ericsson Completes Acquisition of Vonage:
Covering the description in detail, it has been stated that with Vonage on board:
Ericsson will create a market for easy-to-adopt Global Network Application Programming Interfaces (APIs) in order to drive a new wave of digitization.
Vonage already has a developed market when it comes to the utilization of APIs to connect with CRMs or mailing systems. However, with this acquisition, Ericsson will probably be looking to enhance Vonage's API capabilities.
In Ericson's official press release, it has also been stated that it will generate near-term synergies with Vonage. By bringing Vonage Unified Communications as a Service (UCAS) and Contact Center as a Service (CCAS) to its existing customers. With this, the current CEO of Vonage, i.e., Rory Reed, is now appointed member of Ericsson's executive team.
Ericsson Completes Acquisition of Vonage
With this acquisition, Rich Technology Group expects an increase in the amount of APIs provided by Vonage. Rich Technology Group receives plenty of calls from people looking for customized integration needs that they cannot get with current Vonage's APIs. Although there are plenty of APIs to cover mainstream CRM support, there still is a need for quite a few to integrate with not-so-popular CRMs, which are expected to be developed after this acquisition phase completes.
Here's a Detailed Video on Ericsson completing the acquisition of Vonage!
Rich Technology Group expects another improvement with this acquisition:
Vonage's customer service. It is no secret that Vonage's customer service ratings have suffered greatly since late 2020. We hope that
Rich Technology Group hopes this acquisition brings out the best in both companies. Both of these companies are well-known. However, Ericsson has been working mostly on software, mobility, and mobile application development. Thus, this acquisition will enhance Vonage's API capabilities in terms of software.
Rich Technology Group regularly represents Vonage. We even have connections with one of the best representation teams at Vonage. We can coordinate demos for you and help you get special pricing based on your needs and the selected solution.
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