UC Today has one of the top articles regarding the VoIP service providers and they offer great news about what’s happening and upcoming in the business communication world.
Rich Technology Group recently came across their article titled “Best Business Phone Systems 2022” and has reviewed the details one by one. It is worth mentioning here that the providers listed in the article do not follow any chronological order or ranking.
Rich Technology Group has just reviewed it according to their personal and customers' perspectives. This list is given below.
1: Nextiva- The Best Business Phone Systems 2022 from UC Today
Although Nextiva is not one of the most feature-rich providers, they do offer good-level VoIP service. It is worth mentioning that they have the best customer service and offer really good response times in both pre-sale and post-sale.
One other thing that makes Nextiva unique is that they offer a CRM that can be integrated with other popular CRMs like Salesforce, Zendesk, Zoho, etc. The only major con regarding Nextiva is that they do not offer a good mobile app to handle easily using VoIP features.
Rich Technology Group often receives calls from clients mentioning that Nextiva's mobile app is not good. It is also a bit strange why a VoIP service provider of such a big extent does not upgrade their app.
Cisco can be regarded as one of the best business phone systems and it is included in the list because of its long-standing history of robust hardware with great security.
Watch Prince Rich & Sunita Alister comment on what UC Today says are the Best Business Phone Systems of 2022
3: DialPad-Best Business Phone Systems 2022 from UC Today.
Rich Technology Group is always impressed by Dialpad’s training programs and workshops. They utilize the AI layer on top of the VoIP which turned out to be groundbreaking. Their machine learning features and AI completely automate the business communication systems which makes DialPad the first choice of a lot of organizations. However, on the contrary, a lot of customers do not tend to switch to it as the features are too much advanced in comparison to their needs.
Although Rich Technology Group has not worked with OOMA a lot, we can surely include it in this list because of their VoIP service prices and fast rapid turn-up speed. OOMA is competitive in terms of its pricing a can give businesses a run for their money. With their rapid turn-up speed, they can get an account running with upwards of 25 to 50 employees within 24 hours.
Similarly, they can get the account initialization for businesses with up to 50 users or 50 employees within 24 hours or less depending upon the requirements. Although it does not include the number porting, it includes features like a system configured with user profiles. The reason for their success is that they are making a huge part in putting people off the analog. Also, they offer free calls to the U.S., Canada, Mexico, and Puerto Rico.
5: Google Voice
Most people that Rich Technology Group knows only use the free Google Voice services so it can be considered that Google Voice is included in this list only because it is free. We receive a lot of calls from different customers who want to switch from Google Voice to other service providers because they want to avail all the authentic VoIP service features. So, it can be regarded that Google Voice is only used by people who want business communication services but they can’t afford to get VoIP packages.
6: Zoom Phone
Zoom Phone needs no introduction as they have topped the business communication market in the past few years. Their pricing is relatively competitive if you have got a higher number of users. It is also great if you get Zoom United which has a video meeting built-in.
As compared to other VoIP providers, Zoom is relatively new so it is a bit basic when it comes to mobile or desktop apps. However, it is recommended for people just looking to get a basic package.
7: 8x8 Business Phone
Most of the people who contact Rich Technology Group don't prefer 8x8 and a lot of customers are looking to shift from their services to someone better. It is because they are a bit high-priced considering the number of features. Recently, 8x8 has made a lot of advancements so it is expected to improve over the years. However, as compared to other providers, they do not have enough features or competitive pricing to feature in the best business phone systems.
If you like this article and have any questions regarding any of the providers mentioned above, get in touch with us. We provide free consultation and we do represent all the VoIP providers on this list so feel free to message us.
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