There are many scenarios in which people struggle to differentiate between used and refurbished VOIP phones. Although their difference can be easily discovered, not a lot of people get to know the key contrasting factors. Lets explore them.
To help you gather a complete insight between certified refurbished and used IP phones, we have covered complete details and differences between the two in this article. Also, get complete details regarding the reliability, price, and other major particulars of used and refurbished phone below.
Following are some of the most commonly asked questions related to used IP phones.
For What is the difference between used and certified refurbished IP Phones?
If you are looking for a business phone, the most essential thing to understand is the difference between used IP Phones and certified refurbished IP Phones. Certified refurbished IP Phones come in fresh new-like boxes with warranties and are used in different industries with computers, laptops, etc. In contrast, used phones do not have a warranty and they are not counted in the certified refurbished or refreshed category.
If you get a used phone, there are a lot of chances that you get internal settings issues and firmware and compatibility issues. Moreover, some features of the used phone may not work as efficiently compared to a new one.
In comparison to this, certified refurbished phones are sent back to their vendors for thorough and detailed testing. Vendors who refurbish the IP phones i.e. Yealink, Polycom, Snome, etc. have made a certain standard for the phones to qualifying for the certification. Although the IP phones are opened and used before, a complete chain of processes such as resetting, clean-up, firmware settings, and other detailed testing gives them a completely new look.
Moreover, if the phone is too damaged, the vendors reject and dispose of it. Hence, from the business standpoint, there are no reliability, efficiency, and compatibility concerns.
Some providers reprogram the used phones in a way that they only work with a specified carrier. Thus, the IP Phone gets locked to a specific carrier. As a retailer working with a lot of reputable VOIP providers, Rich Technology Group considers it inappropriate and inappreciable.
Even if the provider/carrier natively supports the IP phone model, it won’t work; therefore, it is another major thing to look out for. In the case of certified refurbished, the IP phone will not be carrier-locked. Thus, you can use any of the preferred carriers according to your business requirements. Check out this video below for precise information about VOIP Phones.
Is it Safe to Buy used VOIP Phones?
If you find a phone at a garage sale or get it from a friend, colleague, or someone who does not use it anymore, it will be counted as a used IP Phone. Although used IP Phones are safe from a personal and perseverance point of view, there can be a lot of issues when it comes to internal working.
Technologically, there can be safety concerns related to network, phone system, wallets, functionality, and more. Moreover, it may have scratches, damages and internal malfunctions. If you get a used phone, you cannot reinitiate its warranty. Typically, IP Phones have a one year warranty but it is covered for the original purchaser who has registered the product to his/her name.
A significant thing to consider before going for a used phone is its compatibility. Just because you picked up some used phone at a yard sale, it does not mean that it going to work with your carrier. If your business model works on PBX analogue system or has a cloud-based system, make sure that the used phone is compatible with these features and function appropriately. The most basic requirement, in this case, is the SIP-based IP Phone. But for some carriers, even SIP-based IP phones are not supported. Hence, you will need to check all of the mentioned things by yourself before making a decision.
Which one to go for?
Price is a major factor when it comes to the final decision between used and refurbished phones. We have come across many people who claim that they have got refurbished IP phone at 95% off or even more but there can be a lot of glitches in these cases. In contrast, certified IP Phones come at a decent rate with a seal box packaging.
Hence, it totally depends upon the budget of the business model. We recommend certified refurbished phone to someone who can afford it, considers all the functionality important, and do care about compatibility. For someone who is on a budget and just needs the IP Phone to sit on the table without much usage, used IP phones are okay. As mentioned above, the definition of a used phone depends upon phone to phone and person to person, therefore it can work.
If you find this article helpful and are looking for a good source of certified IP phones, get in contact with us. Rich Technology Group will recommend you some of the best-certified IP Phone places where you can get excellent quality refurbished IP phones with a warranty and great price. Moreover, for other details regarding VOIP service and quotes, get in touch with Rich Technology Group.