Advancements in the internet and social media communications bridge gaps and create better ways for businesses to connect and collaborate. With these advancements, unfortunately, has come a lack of placed value on customer service and personal relationships - such as answering phones and sending personalized emails. We've often been told we were the only technology provider that answered the phone or returned a call in a timely fashion. We value these client interactions and love speaking and engaging directly with our clients.
Advice from the Experts
With over 1000 completed satisfactory service requests and 10 years of service experience we are the top choice for your business technology needs and challenges. Rich Technology Group prides itself in offering reliable, fast response on-site and remote technical services to businesses experiencing technical challenges - and we have the customer reviews to prove it!
What an incredible experience. A few days before I was due to leave on vacation my computer just locked up. I called and a technician was in my office by 2:00pm same day and the problem was resolved by 3:00pm! I would highly recommend this company...exceptional service and great prices!!!
President - Royal Printing Company
I've done business with Rich Technology Group several times this past year. The customer service is extraordinary and the prices much less than I would have paid elsewhere. I can't say enough good things about this company. I highly recommend them for your personal or business technology needs.
Realtor - Coach House Realty, LLC
Fantastic customer service! RTG walked us through the whole processes during our new phone system setup and made sure we were up and running. Would highly recommend. A+ service!